Call Centre -


Posted by | Uncategorized | One Comment

As some of you know, I am primarily in charge of the web and Call Centre systems at a rapidly growing retail company, with a side salad of UK-wide system support. It’s busy.
I booked a holiday back in February for the first week of August. All week. It turns out that a major catalogue release is scheduled for that week, along with the huge launch of the website. These two factors could cause major technical problems.
I’m not a popular man.